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FAQs

How long will it take to get my order? Each order is packaged and shipped within 1-2 business days of order placement. All orders are shipped via USPS First Class, which usually takes 1-3 business days. *Shipping delays may occur during the holiday season. To ensure your gift comes in time for Christmas, please order by December 5th.*

 

Do you accept returns? Yes! If you are unsatisfied with your order, you may request a return within 30 days of purchase. Items must be returned in the condition they were originally sent.

 

Do you make custom orders? Yes! Please send me a message. I would love to work with you.

 

How can I clean my badge reel? Gently wipe with a little bit of warm soap and water, and you should be good to go.